back to top
How to search Expert/Clinic and make consultation?

Step 1 Search Expert/Clinic by keyword

1-1 Access the search screen

Log in App and click the magnifer icon at the top right corner of the main screen

1-2 Enter search keyword

It is able to search Expert/ Clinic by keyword (including name, region, address of Expert/ Clinic, disease or signs of disease,etc...

You can also choose subspecialities as below to search Expert/ Clinic

1-3 Connect and become Member of Clinic

After finding Clinic, please click + by the side of Clinic. As soon as the following box turns up, please click Yes

You have just become a member of Clinic and from now, you will receive the notifications from Clinic ( such as health information, check-up schedule change notice, introduction of new doctors, etc....)

1-4 Set Favorite for Expert/ Clinic

After finding the expected Expert/ Clinic, you can be able to view Expert/Clinic 's information.

If Expert/ Clinic is expected to be at the top of contact list, please access Menu at the top right corner of Expert/ Clinic personal page and choose Favorite

After that, Favorite will be turned into purple

1-5 Set advanced search

Please click Advanced Setting in the screen, and then select language and region. Don't forget to click OK to search

Step 2 Search Expert/Clinic by location

2-1 Go to the location search screen

Click the Location symbol at the top-right corner of main screen, a window will be displayed, please click Allow to turn on Location Services

2-2 Confirm the searching location

Our system will automatically detect and display nearby clinics based on your position

You also can Input text with place name, click Radius symbol at the top-right corner to search clinics

Please click Clinic icon so that you can view its profile

Step 3 Search Clinics by QR Code

3-1 Go to QR Code search screen

Click the scan button at the top-right corner of the main screen to enter the new screen, and point the scan window at the clinic's QRCode

After scanning clinic, a message window will appear for you to join clinic

Step 4 Make consultation

4-1 Come into the chat screen

Please click the chat icon in the main screen or profile page of Expert/ Clinic

4-2 Make consultation with Expert

When the chat screen appears, you can make consultation with Expert

Besides text message, there are also 5 consultation types including